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    Customer Solution & Operation Manager

    REQ-10057581
    7月 09, 2025
    Colombia

    摘要

    • Gerentes de marcas locales O especialistas globales / regionales / locales en sub-función dentro de una sub-función de marketing específica.

    •Definir la estrategia de productos de acuerdo con la gestión local y el departamento de marketing global, e implementar planes/proyectos tácticos de apoyo.

    About the Role

    Key Responsibilities

    • Map and engage Radioligand Therapy (RLT) Centers in collaboration with Medical and Commercial teams
    • Identify and support technical and administrative processes for RLT implementation
    • Expand Lutetium license and capacity across qualified RLT Centers
    • Train institutional medical staff and decision-makers on RLT procedures
    • Prioritize and prepare accounts for Pluvicto launch based on readiness and patient potential
    • Develop and deliver educational materials on RLT and technical requirements
    • Oversee logistics: order management, patient scheduling, and medicine delivery coordination
    • Monitor sales orders and support license development with local NCQ and CGS
    • Act as the primary RLT contact post-launch to ensure seamless patient treatment
    • Lead cross-functional teams to manage the full patient journey and ensure treatment success

    Essential Requirements

    • Proven experience in the pharmaceutical industry or related healthcare sectors
    • Strong knowledge of the Colombian healthcare ecosystem and regulatory environment
    • Familiarity with Nuclear Medicine and its local market dynamics
    • Demonstrated ability to lead cross-functional teams and influence stakeholders
    • Excellent problem-solving skills and ability to operate under pressure
    • Strong business mindset with strategic and analytical thinking
    • High resilience, adaptability, and results-oriented approach
    • Effective communication skills in Spanish; English proficiency is a plus

    Desirable Requirements

    • Experience working with Radioligand Therapy or similar high-complexity treatment platforms
    • Familiarity with digital tools and innovative healthcare solutions

    Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? http://www.novartis.com/about/strategy/people-and-culture

    Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: http://talentnetwork.novartis.com/network

    Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: http://www.novartis.com/careers/benefits-rewards

    International
    Universal Hierarchy Node
    Colombia
    Bogota (Pharmaceuticals / GDD / NTO / CTS)
    Marketing
    Full time
    Regular
    No
    A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
    REQ-10057581

    Customer Solution & Operation Manager

    Apply to Job

    Source URL: http://m.m.gov.net.5r.sxzbjzlw.com/careers/career-search/job/details/req-10057581-customer-solution-operation-manager-es-es

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    1. http://www.novartis.com/about/strategy/people-and-culture
    2. http://talentnetwork.novartis.com/network
    3. http://www.novartis.com/careers/benefits-rewards
    4. http://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/Bogota-Pharmaceuticals--GDD--NTO--CTS/Customer-Solution---Operation-Manager_REQ-10057581
    5. http://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/Bogota-Pharmaceuticals--GDD--NTO--CTS/Customer-Solution---Operation-Manager_REQ-10057581