Major accountabilities:

• Develop and implement customer development strategies and dedicated KAM action plans for assigned accounts, aligning on objectives and ensuring successful execution.
• Establish and nurture long-term partnerships with key customers.
• Gain deep insight into customer needs and requirements to deliver tailored solutions that support their goals.
• Strengthen existing customer relationships by proactively offering solutions aligned with their evolving needs
• Independently or in collaboration with marketing/medical teams, organize customer events and programs aligned with business tactical plans.
• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
• Contribute to stakeholder mapping, including segmentation and profiling, and ensure timely and accurate data entry into the Novartis CRM system.
• Develop and implement a comprehensive sales and business plan for the assigned territory
• Ensure timely reporting of technical complaints, adverse events, and special case scenarios related to Novartis products within 24 hours of receipt.

Assigned Territory: Belgrade Region

Minimum Requirements:
Work Experience:

• +4 Year experience as Key account management or similar position.
• Sales experience in multinational companies.
• Team management experience is preferred.
• A formal education in Medical Sciences or a related field is required.
• Previous experience in oncology will be considered an advantage.

Languages :

• Fluency in written and spoken English is mandatory.