摘要
About the Role
Major accountabilities:
- Implement and drive CAB (Change Advisory Board for C2I - Customer to Invoice)
- Support the Global Product Owner Organization in establishing robust global governance and streamlining the end-to-end C2I process.
- Responsible for creating global technology roadmap, understanding the maturity of the technologies in use, and its lifecycle, ensuring support for retiring obsolete tools/applications, managing upgrades/replacements, license management, and so on, to ensure stability and best usability of the technologies by the business stakeholders.
- Accountable for Program, project & product delivery supporting Business transformation Programs enabled by technology, co-own transformation outcomes.
- Manages relationships with key stakeholders, identifying local regulations that impact the process, and aligning activities across functions and regions.
- Ensures operational stability at sites while proactively driving continuous improvement through standardization, simplification, and automation of processes.
- Manages demands, conduct service review meetings, manage escalations, deliver projects and enhancements on quality, costs and timely manner.
- Collaborates with other Data Digital IT (DDIT) teams and business stakeholders to ensure control of dependencies between Legacy ERPs/Applications and the LDC (Lean Digital Core) Program, thus avoiding impacts on the LDC Core design.
- Key business partner for business continuity. Serves as point of escalation, reviewing and promoting alignment across relevant parties when assessing issues and risks.
Minimum Requirements:
Work Experience:
- Minimum 5 years' experience in S4/HANA
- Solid knowledge of Customer to Invoice Processes (Billing, Contract Management, Order Management, Customer Relationship Management, Pricing).
- Influencing without authority.
- Relationship Management.
- Working experience within the pharmaceutical industry is a plus
- Track record delivering global solutions at scale within a matric environment
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? http://www.novartis.com/about/strategy/people-and-culture
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